Privacy Policy 1rm slot – Our Commitment to Protecting Malaysian Players' Personal Information

1Introduction and Scope of the Privacy Policy

1rm slot takes our responsibility toward the privacy of all platform users seriously — especially Malaysian players who entrust us with their personal and financial information. This Privacy Policy applies to all individuals who access, register for, or use any services provided through the 1rm slot platform, including the website, mobile application (where available), and all related communication channels.

This policy is established in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects internationally recognised best practices in data protection. We are committed to ensuring that your personal information is handled in a lawful, fair, and transparent manner at all times.

In the context of this Policy, "personal data" refers to any information that can be used to identify you directly or indirectly, including your name, phone number, email address, financial information, and platform usage data.

2Types of Personal Data We Collect

1rm slot collects various types of information depending on how you interact with our platform. We follow a data minimisation principle – we only collect what is genuinely necessary to deliver the best possible service to you.

Information you provide directly:

• Full name as stated on an official Malaysian identity document (MyKad or passport);
• An active Malaysian mobile phone number;
• A valid email address;
• Date of birth (for age verification);
• Account password (stored in encrypted form — we are unable to read your password);
• Linked payment method details — including eWallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay) or bank account numbers for DuitNow and FPX;
• Identity verification (KYC) documents requested during the account verification process.

Information collected automatically:

• IP address and general geographic location;
• Device type, operating system, and web browser used;
• Gaming session data – games played, bet amounts, session duration, and winnings;
• Financial transaction logs including dates, amounts, and deposit and withdrawal methods;
• Cookie data and device identifiers (detailed in Section 6);
• Records of communications with our customer support team.

3How Your Personal Data Is Used

1rm slot uses the personal information collected for the following purposes, all of which are directly related to providing our services to you as a Malaysian player:

• Account Management: Creating and maintaining your 1rm slot account, processing registrations, verifying your identity, and keeping your account secure from unauthorised access;
• Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as processing withdrawal requests to verified accounts;
• Service Provision: Providing access to all 1rm slot games and services, including slots, live casino, blackjack, football Sports Betting, cricket, badminton, e-sports, and lottery;
• Customer Support: Responding to enquiries, resolving technical issues, and providing assistance to players via live chat or email;
• Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, bonus abuse, and any breach of our Terms & Conditions;
• Important Communications: Sending account-related notifications, transaction confirmations, security alerts, and important policy updates;
• Marketing (with consent): Sending you information about 1rm slot promotions, new bonuses, and special offers where you have consented to receive marketing communications. You may withdraw this consent at any time;
• Responsible Gaming: Monitoring playing patterns to identify players who may need responsible gaming support, and providing relevant self-control tools;
• Legal Compliance: Complying with applicable legal and regulatory obligations, including reporting requirements to the relevant authorities where required by law.

4Data Retention & Security Measures

1rm slot takes serious investment in security infrastructure to ensure your personal data is stored and protected to the highest available standards. The technical and organisational measures we apply include:

• 256-bit SSL Encryption: All data transmitted between your device and 1rm slot's servers is encrypted using the latest TLS/SSL protocols, rendering it unreadable to any party attempting to intercept the connection;
• Secure Password Storage: Your account password is never stored in plain text. We use strong one-way hashing algorithms with a unique salt for each account, meaning even 1rm slot's internal staff cannot read your password;
• Two-Factor Authentication (2FA): We encourage all players to enable two-factor authentication for an added layer of protection on their accounts;
• Continuous Security Monitoring: The 1rm slot cybersecurity team monitors our systems 24 hours a day, 7 days a week to detect any suspicious activity or unauthorised access attempts;
• Internal Access Controls: Access to players' personal data within our internal systems is strictly limited to staff who genuinely need it to carry out their duties, with a full audit log maintained for every access;
• Regular Security Testing: The 1rm slot platform undergoes regular independent penetration testing and security audits to identify and address any vulnerabilities.

Your personal data will be retained for as long as necessary to fulfil the original purpose of collection, resolve any disputes, comply with legal obligations, or for such period as required by applicable law. When data is no longer needed, it will be securely deleted or anonymised.

5Data Sharing with Third Parties

1rm slot does not sell, rent, or trade players' personal data to any third party for marketing purposes. However, in the course of operating the platform, we may need to share certain information with trusted third parties in the following circumstances:

• Payment Service Provider: Required transaction information is shared with legitimate payment processors such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX service providers to facilitate deposit and withdrawal processing. This sharing is kept to the minimum necessary, and all providers are bound by strict confidentiality agreements;
• Game Providers: Required game session data may be shared with third-party gaming software providers that supply slots, live casino, and table games on the 1rm slot platform. These providers operate under their own privacy policies and are bound by data processing agreements aligned with our requirements;
• Legal Authorities: 1rm slot will disclose personal data to the relevant authorities, law enforcement agencies, or regulatory bodies when required by Malaysian law or a valid court order, or when we have a good-faith belief that such disclosure is necessary to prevent financial crime or protect public safety;
• Technical Service Providers: Cloud infrastructure providers, hosting services, and analytics partners that help us operate the 1rm slot platform. All such providers are bound by strict data processing agreements and may only use your data in accordance with our instructions.

In all instances of data sharing, 1rm slot ensures that the receiving party adheres to data protection standards comparable to our own and does not use the data for any purpose other than those stated.

6Cookies and Tracking Technologies

1rm slot uses cookies and similar tracking technologies to enhance your experience on our platform, understand how players use it, and maintain user session security. The types of cookies we use are as follows:

• Essential Cookies (Required): These cookies are essential for the 1rm slot platform to function correctly. They manage login sessions, account security, and basic preferences. Without them, the platform cannot operate — and for this reason, they cannot be disabled;
• Performance Cookies: Helps us understand how players use the platform – which pages are visited most often, how much time is spent in each section, and where players encounter difficulties. This data is used to improve the overall user experience;
• Functional Cookies: Saving your preferences such as selected language and display settings so you do not have to reconfigure them each time you log in;
• Marketing Cookies (with consent): Used to display relevant 1rm slot promotional offers to you based on your activity and interests. These cookies are only activated if you provide your consent.

You can manage your cookie settings through your web browser's preferences. Please note that disabling certain cookies may affect the functionality of the 1rm slot platform. Most modern web browsers allow you to view, delete, or block cookies via their "Settings" or "Privacy" menus.

7Your Personal Data Rights

As a 1rm slot player and an individual in Malaysia, you have specific rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). 1rm slot respects and supports the exercise of these rights:

• Right to Access: You have the right to request a copy of all personal data we hold about you. Requests can be made through our support team and will be processed within 14 business days;
• Right to Rectification: If you find that any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. For basic account information, you can update it directly through your profile settings on 1rm slot;
• Right to Deletion: Under certain circumstances, you may request the deletion of your personal data. Please note that we may be legally required to retain certain records for a minimum prescribed period even after an account is closed;
• Right to Withdraw Consent: Where you have given consent for specific uses of your data (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal;
• Right to Object to Processing: You have the right to object to the processing of your personal data under certain circumstances, particularly for direct marketing purposes;
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider, subject to technical feasibility.

To exercise any of the rights above, please contact the 1rm slot support team by email at support@1rmslot.best or via the platform's live chat. Please include your account information and a clear description of your request. We will verify your identity before processing any data-related request.

8Children's Data Protection

1rm slot is a platform designed exclusively for adult players aged 18 and above. We do not knowingly collect, process, or store personal data from children or individuals under the age of 18.

If we become aware of, or have reasonable grounds to believe, that we have inadvertently collected data from an individual under the age of 18, we will take immediate steps to delete that data from our systems and close the relevant account. Any information collected prior to this discovery will not be used for any purpose.

Parents or guardians who believe their child has accessed or registered on 1rm slot without permission should contact us immediately at support@1rmslot.best so we can take appropriate action without delay.

9Links to Third-Party Platforms

The 1rm slot platform may contain links to third-party websites or services in certain contexts, such as game providers or payment providers. Please be aware that this Privacy Policy applies solely to the collection and use of data by 1rm slot.

When you follow a link to a third-party website or service, you are subject to their own privacy policy. 1rm slot is not responsible for the privacy practices of any third-party website or service and makes no representations or warranties regarding those practices. We encourage you to read the privacy policy of every website you visit.

Payment integrations with Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX involve redirecting you to the respective provider's interface for verification. During this process, data handling practices fall under the responsibility of that payment provider, governed by their own privacy policy.

10Cross-Border Data Transfers

As part of operating the platform, some of your personal data may be processed or stored on servers located outside Malaysia — primarily in connection with the cloud infrastructure and international gaming software providers used by 1rm slot.

When personal data is transferred outside Malaysia, 1rm slot ensures that such transfers are carried out with adequate safeguards in place, including:

• Binding data processing agreements with overseas data recipients that require them to protect data to a standard comparable to Malaysia's PDPA;
• Selection of providers operating in countries with internationally recognised data protection laws;
• Use of approved standard contractual clauses for cross-border data transfers.

By using 1rm slot's services, you acknowledge and agree that your personal data may be transferred, stored, and processed outside Malaysia in accordance with the terms set out in this Privacy Policy.

11Changes to This Privacy Policy

1rm slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Players will be notified of any material changes via their registered email or in-platform notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this document will be revised whenever changes are made. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

Your continued use of the 1rm slot platform after any changes to this Policy take effect will be considered your acceptance of those changes. If you do not agree with any changes, please stop using the platform and contact us to discuss your options.

12Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 1rm slot handles your personal data, please contact us through the following channels:

• Privacy Email: support@1rmslot.best – for all enquiries related to privacy and personal data rights;
• Live Chat: Available 24/7 directly through the 1rm slot platform – please indicate that your enquiry relates to privacy or data protection;
• Frequently Asked Questions: Visit page Frequently Asked Questions our team for answers to the most frequently asked questions about privacy and account security.

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data access or deletion requests, processing may take up to 14 business days. We will acknowledge receipt of your request within 48 hours and keep you informed of the progress.